Subject: Re: 17283347 - Fan Seller - Mariah Carey - 10/12/2018 - Invalid Tickets.
From: Ashwinee Latchayya <[email-masked]>
To: Lucas Araujo <[email-masked]>
Date: Tue, 18 Sep 2018 16:17:07 +0530 (IST)

Hey, 

No update yet. 

From: "Lucas Araujo" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Tuesday, 18 September, 2018 13:56:08 
Subject: Re: 17283347 - Fan Seller - Mariah Carey - 10/12/2018 - Invalid Tickets. 

Any update? 

From: "Ashwinee Latchayya" <[email-masked]> 
To: "Brian Sexton" <[email-masked]> 
Cc: "Lucas Araujo" <[email-masked]> 
Sent: Monday, 17 September, 2018 15:22:33 
Subject: 17283347 - Fan Seller - Mariah Carey - 10/12/2018 - Invalid Tickets. 

Hi Brian, 

Agent Agata informed the buyer of the above TID that the tickets have been invalidated and requested her to send the tickets back within a given deadline (07/09/2018). 

The buyer has responded today informing that she was on holiday and that she'll be sending the tickets back shortly. 

Can we inform Agata of the same please. 

Kind Regards, 
Ashwinee 

From: "Lucas Araujo" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Monday, 17 September, 2018 13:56:57 
Subject: 17283347 - Fan Seller - Mariah Carey - 10/12/2018 - Invalid Tickets. 

Hey Ash, 

I got this case and the previous agent, Agata, informed the buyer that her tickets are invalid and that she has to return them to us till 07/09/2018. 

The buyer came back on 14/09/2018 informing that she was on holidays and if it's possible to reissue the tickets. 
She didn't mention about return the tickets, but she missed the deadline. 

Can you check if I can ask her to send the tickets again? 

Kind Regards, 
Lucas.