Subject: 18033282 - Fan Seller - Real Betis vs Real Madrid - 13/01/2019 - Wrong tickets
From: Ashwinee Latchayya <[email-masked]>
To: Brian Sexton <[email-masked]>
Cc: Valeria Julia <[email-masked]>
Date: Tue, 18 Sep 2018 12:03:31 +0530 (IST)

Hi Brian, 

This order was moved to sub as the seller has uploaded wrong tickets - 'restricted view'. 

Agent Jose Prieto moved it out of sub and the seller uploaded wrong tickets again. 

This happened at a few intervals where the seller kept uploading 'restricted view' and valeria subbed the order. It was then moved out again. 

The buyer was offered alternative tickets ; and eventually they were still restricted view. 

Could agent Jose Prieto contact the seller perhaps over the phone and explain that the tickets should be of good visibility. 

Kind Regards, 
Ashwinee 

From: "Valeria Julia" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Monday, 17 September, 2018 19:55:19 
Subject: 18033282 - Fan Seller ES - Real Betis vs Real Madrid - 13/01/2019 - substitution problem 

Ash, 

Tix say "restricted view" but seller HAS NOT added ANY listing note saying so: "Listing Notes, there are no listing notes" 

14/09/18 12:38 Jose Prieto sent to pending sub 
14/09/18 12:45 system email to download "new" tix 
15/09/18 07:06 Valeria Julia sent to pending sub again because tix were still restricted view 
15/09/18 07:33 Dario Martines martinez said: "Seller acknowledged they sent wrong tickets" 
15/09/18 07:35 system email to download "new" tix 
15/09/18 11:01 V aleria Julia sent to pending sub again because tix were still restricted view 
15/09/18 11:10 Dario Martines martinez said: " Seller acknowledged they sent wrong tickets" 
15/09/18 15:45 system email to download "new" tix 

Again, tix are still restricted view. 

Can you please find out why somebody is taking out of sub this order or not leaving clear notes of what to do or why they are not subbing? 

Thanks, 

Valeria