Subject: Re: 18040469 - Fan Seller - Udinese vs Torino - 16/09/2018 15:00 - tixs issue
From: Ashwinee Latchayya <[email-masked]>
To: Valentina Bonente <[email-masked]>
Date: Fri, 14 Sep 2018 12:11:16 +0530 (IST)

Hi Val, 

Please move to sub. 

From: "Valentina Bonente" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Thursday, 13 September, 2018 20:22:29 
Subject: 18040469 - Fan Seller - Udinese vs Torino - 16/09/2018 15:00 - tixs issue 

Hi Ash, 

this buyer emailed us informing that he bought 2 tixs concession child (total he bought 3 tixs) . The seller listed these 3 tixs with "No listing notes". 

So I checked the tixs: 1 is UNDER18 and the owner is born in 2004 (so correct); 1 is INTERO (normal tix) and the owner is born in 2004 (so wrong); 1 is INTERO and the owner is born in 1967 (so correct). 

UNDER18 is 15 euros and INTERO is 25 euros. The buyer of course is complaining about the tix. 

In my opinion: buyer's fault as he purchased 3 normale tixs; seller's fault as he listed tixs with "No listing notes", but one is UNDER18. 

S informed me that he called the official organisers and informed him that tix (1 is INTERO (normal tix) and the owner is born in 2004 (so wrong)) will be valid. 

Btw, what should I do? 

Regards, 
Valentina