Subject: TID : 17973036 / Fan Seller / Name : Kendrick Lamar & Imagine Dragons - Music Midtown Festival - 2 Day / Date : 15/09/2018 / Wrong tickets
From: Ashwani Panicker <[email-masked]>
To: Ashwinee Latchayya <[email-masked]>
Date: Fri, 14 Sep 2018 11:38:46 +0530 (IST)

Hi Ashwinee, 

The case was moved to substitution, seller on this order won the chargeback on their original order 17154599 and is now trying to sell these tickets, as seller has stated they won the chargeback they have been refunded and should not be doubled paid. 

The order is substitued from (17154599 to 18042816 ). 

They received two tickets out of three , and want a refund however its already been done . 

Please can you inform the SS team on high priority because the event is tomorrow . 

Regards 

Ashwani