Subject: Re: TID : 18028882 / Fan seller / Name : Galatasaray vs Kasimpasa / Date : 14/09/2018
From: Ashwinee Latchayya <[email-masked]>
To: Ashwani Panicker <[email-masked]>
Date: Thu, 13 Sep 2018 19:33:47 +0530 (IST)

Escalate for a refund 

Event restriction -seller not to be charged & not paid 

From: "Ashwani Panicker" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Thursday, 13 September, 2018 19:23:10 
Subject: Fwd: TID : 18028882 / Fan seller / Name : Galatasaray vs Kasimpasa / Date : 14/09/2018 

Hi Ashwinee, 

The seller provide the following information . 

Buyers need "passolig" card for the transfer tickets, but they dont have so he can not transfer the tickets.. when he wrote their passaport number,application said this people dont have an passolig card".. In the Turkey Match system need personal passolig card for transfer and buy ticket . 

Regards 

Ashwani 

From: "Ashwani Panicker" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Thursday, 13 September, 2018 14:43:17 
Subject: TID : 18028882 / Fan seller / Name : Galatasaray vs Kasimpasa / Date : 14/09/2018 

Hi Ashwinee, 

The Fan seller The buyers has some concern with the passolig card he cannot transfer the tickets . 
Please can you inform the SS team to cross check with the buyer and sent the details to fan seller . 

Regards 

Ashwani