Subject: 17537747 - Broker IT - Romeo E Giulietta. Ama E Cambia Il Mondo - 27/10/2018 16:00 - Event Cancelled
From: Valentina Bonente <[email-masked]>
To: Ashwinee Latchayya <[email-masked]>
Date: Wed, 12 Sep 2018 22:00:45 +0530 (IST)

Hi Ash, 

this buyer informed us that the event has been cancelled. On viagogo it is not written anything. But if you check this website (the usual ticketone) https://www.ticketone.it/biglietti.html?affiliate=ITT&includeOnlybookable=false&xtcr=1&xtnp=1&erid=2029333&doc=artistPages/tickets&action=tickets&xtmc=Romeo_E_Giulietta._Ama_E_Cambia_Il_Mondo&fun=artist&language=en , it is written that this event has been cancelled. 

The yellow box: 

Attenzione! Gli spettacoli in programma il 27 e 28 ottobre a Napoli, Teatro Palapartenope, sono stati annullati. E' possibile richiedere il rimborso del biglietto, presso il punto vendita dove è stato effettuato l'acquisto, entro e non oltre il 2 novembre. 

Warning! The performances scheduled for October 27th and 28th in Naples, Palapartenope Theater, have been canceled. It is possible to request a refund of the ticket, at the point of sale where the purchase was made, no later than 2 November. (TRANSLATED FROM GOOGLE AS ON THE LINK THEY DONT TRANSLATE THE YELLOW BOX) 

Can you please advise how to deal with it. 

Thanks, 
Valentina