Subject: 17907129 / Broker - US / Carolina Panthers vs Dallas Cowboys / 09/09/2018 ; Pick up of Tickets
From: Ashwinee Latchayya <[email-masked]>
To: Ashwani Panicker <[email-masked]>
Date: Tue, 11 Sep 2018 14:36:52 +0530 (IST)

Hi Ash, 

Can you call the buyer and investigate what exactly happened. 

Buyer didn't contact us again ; call and check if he eventually got the tickets or not. 

If he didn't ; did he purchase new tickets. 

Kind Regards, 
Ashwinee 

. 

From: "Ashwani Panicker" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Monday, 10 September, 2018 11:48:09 
Subject: TID : 17907129 / Broker - US / Name : Carolina Panthers vs Dallas Cowboys / Date : 09/09/2018 / Pick up of Tickets 

Hi Ashwinee, 

The buyer informed that the tickets was not provided to him by the seller and he was not able to attend the event . 
The buyer is very upset as per the email the seller was giving him only run around . 

However as per the previous case log the seller informed us that he can provide the tickets to buyer . 

Please can you contact the SS team to contact broker and confirm what exactly the situation all about . 
So that we can work out on the concern of the buyer and refund him if he has not received the tickets . 

Regards 

Ashwani