Subject: FW: TID 17941080/ England vs Japan - Autumn Internationals 2018 / 17/11/2018 18:00 / Broker Seller/ Agents disregarded my note not to reply or wrap up on case without informing me
From: Brian Sexton <[email-masked]>
To: Ashwinee Latchayya <[email-masked]>
Cc: Laura Begley <[email-masked]>
Date: Mon, 10 Sep 2018 13:41:37 +0000

Hi Ashwinee,

Again someone has ignored an ECC note, I know you have been reminding them of this and you must also be frustrated that another agent has replied to a buyer and ignored their note.

Can you please speak to Ashwani about this?

Kind regards,
Brian

From: Laura Begley
Sent: Monday 10 September 2018 12:30
To: Brian Sexton <[email-masked]>; Silvia Floranes <[email-masked]>
Subject: RE: TID 17941080/ England vs Japan - Autumn Internationals 2018 / 17/11/2018 18:00 / Broker Seller/ Agents disregarded my note not to reply or wrap up on case without informing me

Hi Guy's,

Can I ask ye to advise agents, if they come across an ECC cian note to please take note of it.

We have had two agents who did not read the note left by an ECC agent asking for anyone who came on the case to not reply but to inform of the buyers contact. This was not done and the agents replied to the buyer when they should not have.

Two agents Alexandre Igashiyama (CS Ireland ) and  Ashwani Panicker.

Kind Regards,

Laura

From: Kimberley Smith
Sent: 10 September 2018 09:23
To: Laura Begley <[email-masked]<mailto:[email-masked]>>
Subject: TID 17941080/ England vs Japan - Autumn Internationals 2018 / 17/11/2018 18:00 / Broker Seller/ Agents disregarded my note not to reply or wrap up on case without informing me

Hi Laura,

Alexandre Igashiyama (CS Ireland ) and  Ashwani Panicker both disregarded my note that if the buyer contacted us to let me know, not to reply or action anything without informing me.

Can you please flag this with their tls?

This was a ECC case.

Kind Regards,

Kim