Subject: Re: 17930681 - Fan Seller ES - Dani Martín - 15/09/2018 - Event rescheduled
From: Ashwinee Latchayya <[email-masked]>
To: Valeria Julia <[email-masked]>
Date: Mon, 10 Sep 2018 17:21:38 +0530 (IST)

Hi Val, 

Please wrap up as the 'cancelled event' team will inform the buyer of the same. 

Kind Regards, 
Ashwinee 

From: "Valeria Julia" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Monday, 10 September, 2018 15:43:27 
Subject: Re: 17930681 - Fan Seller ES - Dani Martín - 15/09/2018 - Event rescheduled 

Maam, the change has been done in our system but no email was sent to buyer. 

From: "Ashwinee Latchayya" <[email-masked]> 
To: "Valeria Julia" <[email-masked]> 
Sent: Sunday, 9 September, 2018 16:09:14 
Subject: Re: 17930681 - Fan Seller ES - Dani Martín - 15/09/2018 - Event rescheduled 

Hi Val, 

You can inform the seller we are working on it / forwarded to the concerned department and wrap up. 

In your CIAN ; you can mention this has been forwarded to EDM team by Stephen. 

Kind Regards, 
Ashwinee 

From: "Valeria Julia" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Sunday, 9 September, 2018 15:34:34 
Subject: Re: 17930681 - Fan Seller ES - Dani Martín - 15/09/2018 - Event rescheduled 

Maam, 

event is now rescheduled but buyer has not been informed. Should I do it as well as seller? 

Thanks 

From: "Ashwinee Latchayya" <[email-masked]> 
To: "Stephen Blake" <[email-masked]> 
Cc: "Valeria Julia" <[email-masked]> 
Sent: Saturday, 8 September, 2018 15:57:53 
Subject: 17930681 - Fan Seller ES - Dani Martín - 15/09/2018 - Event rescheduled 

Hi Stehen, 

Seller emailed claiming the event has been rescheduled. 

Although the link provided below doesn't show the date of the event ; but it states the venue name. 

There are several upcoming shows ; however the venue name is different. And according to what I've investigated this particular one has been rescheduled to October. 

Rescheduled date: https://www.danimartin.com.es/2018/09/07/cambios-en-los-conciertos-de-tarragona-y-fuerteventura/ 

Upcoming dates with venue name: https://www.danimartin.com.es/conciertos/ 

Can you forward this to EDM please. 

Kind Regards, 
Ashwinee 

From: "Valeria Julia" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Saturday, 8 September, 2018 15:17:28 
Subject: 17930681 - Fan Seller ES - Dani Martín - 15/09/2018 - rescheduled 

Maam, 

seller came to us informing of rescheduled date but it's not updated in our system. 

Proof: 
https://www.danimartin.com.es/2018/09/07/cambios-en-los-conciertos-de-tarragona-y-fuerteventura/ 
"Tarragona, con 5.000 entradas vendidas, pasará a celebrarse el próximo 19 de octubre. 
Las entradas ya adquiridas para la fecha inicial serán válidas para la nueva fecha." 
It means that the new date will be 19th oct and tix already sold will be valid. 

Thanks, 

Valeria