Subject: 17326224 - Broker DE - The Weeknd & The National + David Guetta Lollapalooza Berlin 2018 Saturday - 08/09/2018 - manual payment request
From: Valeria Julia <[email-masked]>
To: Ashwinee Latchayya <[email-masked]>
Date: Sun, 9 Sep 2018 13:23:13 +0530 (IST)

Maam, 

buyer got wrong date tix, was not allowed entrance. Bought for 8th and got for 9th. Now event is over. 
I escalated for full refund and now buyer has come back again telling me his card which used to buy is expired. 

What should i do here? 

Thanks, 

Valeria