Subject: Re: TID : 17741632 / Broker DE / Name : Jeff Lynne's ELO / When: 15 day(s), 12 hours away/ Tickets not received
From: Ashwinee Latchayya <[email-masked]>
To: Ashwani Panicker <[email-masked]>
Date: Thu, 6 Sep 2018 14:45:50 +0530 (IST)

Hi Ash, 

COnfirm the address and escalate to shipping investigation. 

From: "Ashwani Panicker" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Thursday, 6 September, 2018 11:48:46 
Subject: TID : 17741632 / Broker DE / Name : Jeff Lynne's ELO / When: 15 day(s), 12 hours away/ Tickets not received 

Hi Ashwinee, 

The buyer informed that he has not recv the ticket yet . 
The tickets were shipped through Deutsche Post Einschrieben (API) on 21/08/2018 however its not yet reached the buyer . 

I tracked the information and it shows the following details 

A001BC776400000EBF00 
The consignment was processed on 27.08.2018 in our logistics center Frankfurt airport. 

Please can you contact the SS team to contact the broker and confirm has he recv the tickets back or not . 

Regards 

Ashwani