Subject: 16514458 / Power seller - Ticket Network : Lauryn Hill / Date : 07/09/2018 / tickets not received
From: Ashwinee Latchayya <[email-masked]>
To: sinead bartley <[email-masked]>
Cc: Ashwani Panicker <[email-masked]>
Date: Thu, 6 Sep 2018 14:11:48 +0530 (IST)

Hi Sinead, 

According to case note, seller claims to have shipped the tickets months ago. 

Howver, buyer claims not having received the tickets. Agent jacklyn.coronel emailed the buyer asking her whether she has received the tickets and requested to inform CSNY of the buyer's response. 

Can CSNY be informed that the buyer has emailed back claiming she hasn't received the tickets please. 

Kind Regards, 
Ashwinee 

From: "Ashwani Panicker" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Thursday, 6 September, 2018 11:04:14 
Subject: TID : 16514458 / Power seller - Ticket Network / Name : Lauryn Hill / Date : 07/09/2018 / tickets not received . 

Hi Ashwinee, 

The buyer confirmed that he has not recv the tickets yet. 
As per the case log the broker dispatched the tickets long time back. 

Please can you contact SS team to confirm to broker and provide an alternative solution . 

Regards 

Ashwani