Subject: 17510427 - Broker IT - Andrea Bocelli - 08/09/2018 - call received / Tier 3
From: Ashwinee Latchayya <[email-masked]>
To: sinead bartley <[email-masked]>
Cc: Valentina Bonente <[email-masked]>
Date: Wed, 5 Sep 2018 20:17:24 +0530 (IST)

Hi Sinead, 

Case resolution team is working on this case and has asked to be informed if buyer contacts. 

Can daniela.macraimacai be informed that the buyer has called today. 

Kind Regards, 
Ashwinee 

From: "Valentina Bonente" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Wednesday, 5 September, 2018 19:55:18 
Subject: 17510427 - Broker IT - Andrea Bocelli - 08/09/2018 - call received 

Hi Ash, 

I've received a call from the buyer of the above TID and according to case note ; If buyer contacts us again ; we shouldn't reply. 

I've informed the buyer that the relevant team will contact her. 

Can you inform daniela.macraimacai. She is following the case. 

Thank you, 
Val