Subject: Fwd: 17899700 - Fan seller MX - Gorillaz - 24/10/2018 - reassign
From: Ashwinee Latchayya <[email-masked]>
To: Jenny Ortega <[email-masked]>
Cc: Valeria Julia <[email-masked]>
Date: Mon, 3 Sep 2018 16:18:17 +0530 (IST)

Hi Jenny, 

Can you assist Valeria with this case please. 

Thank you, 
Ashwinee 

From: "Valeria Julia" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Monday, 3 September, 2018 15:06:25 
Subject: 17899700 - Fan seller MX - Gorillaz - 24/10/2018 - reassign 

Maam, 

the seller of this TID needs to be called to confirm she can not fulfil. I sent him email but no reply since 2 day. 
She is from Mexico so I cant call due to my shift timings. Can you please assign it to another of the late shift agents? 

Thanks 

Valeria.