Subject: 15626752-Broker AU- Katy Perry ft. Zedd-21/08/2018- Buyer complaining about obstructed view
From: Ashwinee Latchayya <[email-masked]>
To: Sankarshan Rajan <[email-masked]>
Date: Sun, 2 Sep 2018 18:37:26 +0530 (IST)

Please escalate to payments for a partial refund of 50% 

From: "Ashwinee Latchayya" <[email-masked]> 
To: "Sankarshan Rajan" <[email-masked]> 
Sent: Friday, 24 August, 2018 16:30:32 
Subject: Re: 15626752-Broker AU- Katy Perry ft. Zedd-21/08/2018- Buyer complaining about obstructed view 

flagged 

From: "Sankarshan Rajan" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Thursday, 23 August, 2018 11:37:30 
Subject: 15626752-Broker AU- Katy Perry ft. Zedd-21/08/2018- Buyer complaining about obstructed view 

Case Details: 
The buyer has emailed he has got wrong date tickets 
Buyer also confirmed he was allowed entry and did some paper work for which he can provide proofs 

The E tickets uploaded show date for Monday 20 AUG and event was on 21 AUG on our system 
Tickets mentioned Upper Level however, seller listed lower tier 

Please check and advise what can be done for the buyer 

Regards 
Sankarshan