Subject: Re: 17629094; Fan seller ; Hammarby vs Djurgarden; 02/09/2018 ; unable to download E ticket
From: Ashwinee Latchayya <[email-masked]>
To: Stephen Blake <[email-masked]>
Date: Sun, 2 Sep 2018 14:49:34 +0530 (IST)

Okay. WIll get that done. 

Thank you, 
Ash 

From: "Stephen Blake" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Cc: "Shilpa Ranga" <[email-masked]> 
Sent: Sunday, 2 September, 2018 14:44:05 
Subject: Re: 17629094; Fan seller ; Hammarby vs Djurgarden; 02/09/2018 ; unable to download E ticket 

They need to try another device, it wont work off of a phone, and those tickets will need to be printed out in order to gain access. 

Thanks 

Stephen 

From: Ashwinee Latchayya <[email-masked]> 
Sent: Sunday 2 September 2018 09:13:26 
To: Stephen Blake 
Cc: Shilpa Ranga 
Subject: 17629094; Fan seller ; Hammarby vs Djurgarden; 02/09/2018 ; unable to download E ticket 
Hi Stephen, 

Buyer claims not being able to download the tickets and has provided proof of error message. 

Seller has uploaded tickets. A few agents have sent the link several times but in vain. The event is now 5 hours away and buyer is chasing tickets. 

Can these tickets be downloaded and sent to the buyer by customermail please. 

Buyer's email address: [email-masked] 

Kind Regards, 
Ashwinee 

From: "Shilpa Ranga" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Sunday, 2 September, 2018 13:37:44 
Subject: 17629094; Fan seller ; Hammarby vs Djurgarden; 02/09/2018 ; unable to download E ticket 

Good morning, 

Buyer is not able to download E ticket and is getting same error which I have attached. 

Can we forward the E Tickets to the buyer via customer mail 

Kind Regards 
Shilpa