Subject: Re: 17629094; Fan seller ; Hammarby vs Djurgarden; 02/09/2018 ; unable to download E ticket
From: Stephen Blake <[email-masked]>
To: Ashwinee Latchayya <[email-masked]>
Cc: Shilpa Ranga <[email-masked]>
Date: Sun, 2 Sep 2018 09:14:05 +0000

They need to try another device, it wont work off of a phone, and those tickets will need to be printed out in order to gain access.

Thanks

Stephen

________________________________
From: Ashwinee Latchayya <[email-masked]>
Sent: Sunday 2 September 2018 09:13:26
To: Stephen Blake
Cc: Shilpa Ranga
Subject: 17629094; Fan seller ; Hammarby vs Djurgarden; 02/09/2018 ; unable to download E ticket

Hi Stephen,

Buyer claims not being able to download the tickets and has provided proof of error message.

Seller has uploaded tickets. A few agents have sent the link several times but in vain. The event is now 5 hours away and buyer is chasing tickets.

Can these tickets be downloaded and sent to the buyer by customermail please.

Buyer's email address: [email-masked]

Kind Regards,
Ashwinee

________________________________
From: "Shilpa Ranga" <[email-masked]>
To: "Ashwinee Latchayya" <[email-masked]>
Sent: Sunday, 2 September, 2018 13:37:44
Subject: 17629094; Fan seller  ; Hammarby vs Djurgarden;  02/09/2018 ; unable to download E ticket

Good morning,

Buyer is not able to download E ticket and is getting same error which I have attached.

Can we forward the E Tickets to the buyer via customer mail

Kind Regards
Shilpa