Subject: Fwd: 17838984 / FAN Seller / Mughal-E-Azam / 28-06-2018 / Regarding Partial Refund, Need to the call the buyer.
From: Ashwinee Latchayya <[email-masked]>
To: Sankarshan Rajan <[email-masked]>
Cc: Anurag Pradhan <[email-masked]>
Date: Sun, 2 Sep 2018 11:14:18 +0530 (IST)

Hi Sankarshan, 

Can you take ownership of this case please. 

Regards, 
Ashwinee 

From: "Anurag Pradhan" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Cc: "Sarav Mitar" <[email-masked]> 
Sent: Sunday, 2 September, 2018 03:39:14 
Subject: Fwd: 17838984 / FAN Seller / Mughal-E-Azam / 28-06-2018 / Regarding Partial Refund, Need to the call the buyer. 

Hi Ashwinee, 

Can you please assign this account to a morning shift agent as Sarav unable to call buyer due to different time zone. 

Regards, 

Anurag. 

From: "Sarav Mitar" <[email-masked]> 
To: "Anurag Pradhan" <[email-masked]> 
Sent: Sunday, 2 September, 2018 03:28:48 
Subject: 17838984 / FAN Seller / Mughal-E-Azam / 28-06-2018 / Regarding Partial Refund, Need to the call the buyer. 

Hi Anurag. 

Buyer emailed and asking to call tomorrow. I Checked Case History in system notes and found that the buyer should be refund partially 30%, because the buyer had to watch the event standing for 10 minutes. 

Could you please assign this case to the morning shift agent, as I am cannot call the buyer due to different time zone? 

Thanks & Kind regards, 
Sarav.