Subject: 17763302 - Broker US - Khabib vs McGregor - UFC 229 - 06/10/2018 ; Tickets not received
From: Ashwinee Latchayya <[email-masked]>
To: Brian Sexton <[email-masked]>
Cc: Vipin Rawat <[email-masked]>
Date: Fri, 31 Aug 2018 17:35:47 +0530 (IST)

Hi Brian, 

Buyer is chasing tickets and provided proof of both accounts. 

Can you check if there's any update on this case please. 

Regards, 
Ashwinee 

From: "Shaquela Shepherd" <[email-masked]> 
To: "bridgette kenny" <[email-masked]>, "CS.NewYork" <[email-masked]> 
Cc: "Ashwinee Latchayya" <[email-masked]>, "Vipin Rawat" <[email-masked]>, "Stephen Blake" <[email-masked]> 
Sent: Sunday, 26 August, 2018 18:58:58 
Subject: Re: 17763302 - Broker US - Khabib vs McGregor - UFC 229 - 06/10/2018 ; Tickets not received 

Hi, 

I noticed one of the emails in the attachment does not match the one that was provided to the seller. I will ask the seller to transfer tickets to the first email 

listed in the document. 

Kind regards, 

Shaquela 

Seller Support, Viagogo Inc 

[email-masked] 

From: Bridgette Kenny 
Sent: Sunday, August 26, 2018 5:43:09 AM 
To: CS.NewYork 
Cc: Ashwinee Latchayya; [email-masked]; Stephen Blake 
Subject: FW: 17763302 - Broker US - Khabib vs McGregor - UFC 229 - 06/10/2018 ; Tickets not received 

Hi team, 

The buyer in this order claims to not have received their e-tickets on their flashseats account (please see proof attached). 

There was a letter uploaded on to the order confirming the transferral. 

Could you please check with the US broker [ mailto:[email-masked] | 
[email-masked] ] if they could retry transferring the tickets again? 

Kind regards, 

Bridgette 

From: Ashwinee Latchayya [mailto:[email-masked]] 
Sent: Sunday 26 August 2018 09:15 
To: Bridgette Kenny <[email-masked]> 
Cc: Vipin Rawat <[email-masked]> 
Subject: 17763302 - Broker US - Khabib vs McGregor - UFC 229 - 06/10/2018 ; Tickets not received 

Hi Bridgette, 

Buyer claims not having received her tickets and provided screenshot of her flashseats account. Buyer provided proof that nothing has been received on both of the accounts. 

It shows shipped on 20/08/2018. Can SS team contact Broker US and request for proof of transfer please? 

Thank you, 

Ashwinee 

From: "Vipin Rawat" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Ashwinee Latchayya" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Friday, 24 August, 2018 17:15:49 
Subject: Fwd: 17763302 - Broker US - Khabib vs McGregor - UFC 229 - 06/10/2018 ; Tickets not received 

Hi ash, 

PFA, 

Buyer checked both the e mail address which we provided to seller , got the proof also from the buyer end. 

Vipin Rawat PT 

From: "Stephen Blake" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Ashwinee Latchayya" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Vipin Rawat" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Thursday, 23 August, 2018 20:57:41 
Subject: Re: 17763302 - Broker US - Khabib vs McGregor - UFC 229 - 06/10/2018 ; Tickets not received 

Hi 

Before we ask seller support to contact the broker here can you ask the buyer for proof that nothing has been received on both of the accounts? If you check the"Please upload the receipt confirmation 17763302" emails ent to the seller you will see that the buyer provided two different email addresses. 

Thanks 
Stephen 

From: Ashwinee Latchayya < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Thursday 23 August 2018 15:48:34 
To: Stephen Blake 
Cc: Vipin Rawat 
Subject: 17763302 - Broker US - Khabib vs McGregor - UFC 229 - 06/10/2018 ; Tickets not received 

Hi Stephen, 

Buyer claims not having received her tickets and provided screenshot of her flashseats account. 

It shows shipped on 20/08/2018. Can SS team contact Broker US and request for proof of transfer please? 

Thank you, 

Ashwinee 

From: "Vipin Rawat" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Ashwinee Latchayya" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Thursday, 23 August, 2018 17:46:03 
Subject: TID: 17763302 - Broker US - 06/10/2018 - Name : Khabib vs McGregor - UFC 229 - related flash seats tickets 

Hi ash, 

Buyer provided us the proof about flash seat and buyer still waiting for the tickets. 

Thanks and Regards 

Vipin Rawat PT