Subject: Re: 17377043 ; Broker: JP ; おかあさんといっしょ 01/09/2018 09:30 ; Returned to sender
From: Jesper Chuang <[email-masked]>
To: India SS Escalations <[email-masked]>, Stephen Blake <[email-masked]>
Cc: Ashwinee Latchayya <[email-masked]>, tasuku yamamoto <[email-masked]>
Date: Fri, 31 Aug 2018 07:44:23 +0000

Hi all,

it has passed 16:00 in JP, seller still hasn't replied us with a TN or confirming the resending.

If the seller didn't resend it before 16:00, the tickets won't be able to be delivered in time.

Thanks,

Jesper

________________________________
From: Jesper Chuang
Sent: 31 August 2018 11:59:04
To: India SS Escalations; Stephen Blake
Cc: Ashwinee Latchayya; tasuku yamamoto
Subject: Re: 17377043 ; Broker: JP ; おかあさんといっしょ 01/09/2018 09:30 ; Returned to sender

Hi all,

Too close to the event, no way the tix can arrive on time for the event if send to home.

Called the buyer to ask if she would like to pick up at post office.

Buyer has chose one post office near her home, forwarded to the seller.

Still a chance the tix cannot be delivered in time though.

Thanks,

Jesper

________________________________
From: India SS Escalations
Sent: 31 August 2018 10:19:25
To: Stephen Blake; Jesper Chuang
Cc: Ashwinee Latchayya; tasuku yamamoto
Subject: Re: 17377043 ; Broker: JP ; おかあさんといっしょ 01/09/2018 09:30 ; Returned to sender

Assigned to Jepser.

THanks,

DAvid

________________________________
From: Stephen Blake
Sent: Thursday, August 30, 2018 8:32:36 AM
To: India SS Escalations
Cc: Ashwinee Latchayya; tasuku yamamoto
Subject: FW: 17377043 ; Broker: JP ; おかあさんといっしょ 01/09/2018 09:30 ; Returned to sender

Hi

Can the broker be contacted and requested to resend their tickets to the below address, if they have already received them back?

Thank you

Stephen Blake

Outsourcing- India

________________________________
From: Ashwinee Latchayya <[email-masked]>
Sent: Thursday, August 30, 2018 8:10:29 AM
To: Stephen Blake
Cc: tasuku yamamoto
Subject: 17377043 ; Broker: JP ; おかあさんといっしょ 01/09/2018 09:30 ; Returned to sender

Hi Stephen,

Tickets have been returned to sender according to tracking number. Buyer has confirmed delivery address.

Can SS team contact Broker JP and request tickets to be reshipped to the address below if they have received the tickets back.

Emi Kajita
〒560-0083
大阪府豊中市新千里西町2-1-1
フォルム千里中央1402
+81 (0) 8032340252

Regards,
Ashwinee

________________________________
From: "tasuku yamamoto" <[email-masked]>
To: "Ashwinee Latchayya" <[email-masked]>
Sent: Thursday, 30 August, 2018 12:25:17
Subject: TID 17377043 JP Broker おかあさんといっしょ 01/09/2018 09:30 Returned to sender

Hi Ash

Buyer emailed updated with the address as the ticket was returned to sender. Can you please contact SS to contact JP Broker to reship the ticket to provided new address.

Emi Kajita
〒560-0083
大阪府豊中市新千里西町2-1-1
フォルム千里中央1402

Regards
Tasuku