Subject: RE: Team India - Performance Report - 29/08/2018
From: Brian Sexton <[email-masked]>
To: Worchuirin M <[email-masked]>, Ashwinee Latchayya <[email-masked]>, Kritika Mirchandani <[email-masked]>, Charanjit Singh Sandhu <[email-masked]>, Anurag Pradhan <[email-masked]>, Sagar Seth <[email-masked]>, Viney Stan <[email-masked]>, Urvika Chaudhary <[email-masked]>
Cc: Virat Joshi <[email-masked]>, Sinead Bartley <[email-masked]>, Stephen Blake <[email-masked]>
Date: Thu, 30 Aug 2018 13:30:07 +0000

Hey,

Can we get some feedback regarding agents who are taking more breaks than allowed?

Breaks + Personal should be less than 1.33 hours.

Over the past few days and in general there are some agents who's break time is greater than this.

Can these people be spoken to if they are your agent and give us feedback.

Kind regards,
Brian

From: Brian Sexton
Sent: Thursday 30 August 2018 10:44
To: Worchuirin M <[email-masked]>; Ashwinee Latchayya <[email-masked]>; Kritika Mirchandani <[email-masked]>; Charanjit Singh Sandhu <[email-masked]>; Anurag Pradhan <[email-masked]>; Sagar Seth <[email-masked]>; Viney Stan <[email-masked]>; Urvika Chaudhary <[email-masked]>
Cc: Virat Joshi <[email-masked]>; Sinead Bartley <[email-masked]>; Stephen Blake <[email-masked]>
Subject: Team India - Performance Report - 29/08/2018

Hi everyone,

Please see attached the performance report from yesterday.

Please speak to any agents whose stats are amiss.

Kind regards,
Brian Sexton
Outsourcing - Leadership Program
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