Subject: Re: 13919405 - Fan Seller - Ed Sheeran - 14/07/2018 19:00 - Payment Error
From: Ashwinee Latchayya <[email-masked]>
To: Guilherme Swamipersad Costa Autar <[email-masked]>
Date: Tue, 28 Aug 2018 20:09:39 +0530 (IST)

Hi G, 

Yes, sent the 30 days blurb (paypal). 

From: "Guilherme Swamipersad Costa Autar" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Tuesday, 28 August, 2018 19:45:42 
Subject: 13919405 - Fan Seller - Ed Sheeran - 14/07/2018 19:00 - Payment Error 

Hi Ash, 

I Checked case and error in the payment, buyer probably didn't claim the payment on time, but cannot tell for sure. Transaction Tab says - Payment On Hold Unclaimed. 

Could you please check whether the buyer got paid or not with the payment team, or shall I advise the seller to wait 30 days until the refund gets back to VGG? 

Looking forward to hearing from you. 

Cheers, 

G