Subject: Re: TID : 16059179 ; Broker IE ; Electric Picnic 2018 - Weekend ; Date : 31/08/2018 ; Buyer chasing for tix
From: Ashwinee Latchayya <[email-masked]>
To: Amit Kumar Thakur <[email-masked]>
Date: Mon, 27 Aug 2018 19:40:01 +0530 (IST)

Hi Amit, 

Buyer came after 3 months: 

Tickets were shipped over 5 months ago, buyer did not contact within 3 month deadline and is NOT covered by our guarantee. 
Buyer is NOT entitled to refund or replacement 

From: "Amit Kumar Thakur" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Monday, 27 August, 2018 19:08:08 
Subject: TID : 16059179 ; Broker IE ; Electric Picnic 2018 - Weekend ; Date : 31/08/2018 ; Buyer chasing for tix 

Dear Ashwinee 

Can you look into this, Buyer is chasing for tix however it shows tix shipped but unable to track with the given TN. 

This agent - iandu.oliveira investigated and esc to shipping investigation on 23/08/18 then he replied buyer - it looks like your seller has been shipped the tickets already. 

We can see tix was shipped on 10/03/2018 11:07 but no system email sent after shipping so that we can inspect tix has delivered or not. 

Regards, 
Amit Kumar Thakur