Subject: Re: ID : 14262675 - Broker US - Name : Shakira - When: 1 day(s), 13 hours away
From: Ashwinee Latchayya <[email-masked]>
To: Lucas Araujo <[email-masked]>
Date: Mon, 27 Aug 2018 19:22:30 +0530 (IST)

Inform the buyer that there was an email sent to her 7 months ago informing her of the date change & she should have contacted us at that time. 

From: "Lucas Araujo" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Monday, 27 August, 2018 19:02:28 
Subject: ID : 14262675 - Broker US - Name : Shakira - When: 1 day(s), 13 hours away 

Dear Didi Ash, 

I got a call and buyer informed that she purchased these tickets last October and she went to LA last January to attend this event. However, the event was postponed and she cannot attend the new date. 

What we can do in this case? 

Kind Regards, 
Lucas.