Subject: Re: 17786710-Milan vs Juventus-80 day(s), 4 hours away- Relisting and personalisation issue
From: Ashwinee Latchayya <[email-masked]>
To: Sankarshan Rajan <[email-masked]>
Date: Sun, 26 Aug 2018 15:57:06 +0530 (IST)

Inform the buyer to provide the details asap 

From: "Sankarshan Rajan" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Friday, 24 August, 2018 16:54:34 
Subject: Fwd: 17786710-Milan vs Juventus-80 day(s), 4 hours away- Relisting and personalisation issue 

HI ash, 

Please check this once 

Regards 
Sankarshan 

From: "Sankarshan Rajan" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Thursday, 23 August, 2018 15:22:58 
Subject: 17786710-Milan vs Juventus-80 day(s), 4 hours away- Relisting and personalisation issue 

Case Details: 
The buyer wants to cancel this order but it got confirmed. 
THen we gave relisting option and buyer said they would try and relist. 
However, they have got an email asking for ticket holder details for personalisation which states if we don't receive the details the order would be cancelled 

Please check if the order is cancelled due to this then would the buyer;s payment be reversed and can they relist tickets for this event. 

Regards 
Sankarshan