Subject: Re: 17671343-Ladbrokes Challenge Cup Final 2018-25/08/2018- Wrong tickets issue
From: Ashwinee Latchayya <[email-masked]>
To: Jenny Ortega <[email-masked]>
Cc: Sankarshan Rajan <[email-masked]>
Date: Sun, 26 Aug 2018 13:38:13 +0530 (IST)

Hi Jenny, 

You are following this case from the seller's side. 

Can you inform the seller of the same. 

Thank you, 
Ashwinee 

From: "Sankarshan Rajan" <[email-masked]> 
To: "Jenny Ortega" <[email-masked]> 
Cc: "Ashwinee Latchayya" <[email-masked]> 
Sent: Friday, 24 August, 2018 11:02:02 
Subject: 17671343-Ladbrokes Challenge Cup Final 2018-25/08/2018- Wrong tickets issue 

HI Jenny, 
The buyer has declined the upgrades offer which you informed them about and is asking for a refund. 

Please check this case as you had been investigating this earlier and following up. 

Thank you and Regards 
Sankarshan