Subject: Re: 17757375 ; Fan seller ; U2 ; 31/08/2018 ; Wrong tickets
From: Ashwinee Latchayya <[email-masked]>
To: Vijender Sharma <[email-masked]>
Date: Sun, 26 Aug 2018 11:40:01 +0530 (IST)

Hi Vijender ji, 

Please find belwo and do the necessary. 

Thank you, 
Ash 

From: "Rachel Corcoran" <[email-masked]> 
To: "Stephen Blake" <[email-masked]> 
Cc: "Ashwinee Latchayya" <[email-masked]>, "Vijender Sharma" <[email-masked]> 
Sent: Saturday, 25 August, 2018 14:36:20 
Subject: Re: 17757375 ; Fan seller ; U2 ; 31/08/2018 ; Wrong tickets 

Hi All, 

Thanks for letting me know. 

I have asked the seller to return this ticket to us as soon as possible. Once this ticket is received here in Limerick, we can then send this to the seller. 

Please ask the seller to confirm the address at which they would like to receive the ticket, they mention travelling to the event anyways, so we would probably need their travel address. 

Kind regards, 

Rachel Corcoran 

Seller Support 

Team Lead: John Meerholz 

From: Stephen Blake 
Sent: 24 August 2018 13:50:24 
To: Rachel Corcoran 
Cc: Ashwinee Latchayya; Vijender Sharma 
Subject: Fw: 17757375 ; Fan seller ; U2 ; 31/08/2018 ; Wrong tickets 

FYI 

From: Ashwinee Latchayya <[email-masked]> 
Sent: Friday 24 August 2018 13:08 
To: Stephen Blake 
Cc: Vijender Sharma 
Subject: 17757375 ; Fan seller ; U2 ; 31/08/2018 ; Wrong tickets 
Hi Stephen, 

Can agent Rachel.Corcoran be informed that the seller cannot provide the correct tickets here please. 

Thank you, 
Ashwinee 

From: "Vijender Sharma" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Friday, 24 August, 2018 14:15:32 
Subject: High Priotity TID: 17757375 U2 31/08/2018 Issue: Case to be subbed or not 

Hi Ash 

The buyer in this case got ticket with floor right but he wants only floor left. The seller has no hesitation to take back the ticket although the ticket is correct as per 
the seller. I checked case notes by Rachel that if seller can not provide ticket with floor left, this order will be subbed. Check and update as soon as possible. 

Regards 
Vijender