Subject: 17523001 ; Broker: TW ; Wanna One ; 25/08/2018 ; Wrong tickets ' Re-assign to a chinese agent
From: Ashwinee Latchayya <[email-masked]>
To: Stephen Blake <[email-masked]>
Cc: Ashwani Panicker <[email-masked]>
Date: Fri, 24 Aug 2018 18:34:17 +0530 (IST)

Hi Stephen, 

The buyer claims to have received wrong tickets and tickets are in chinese and we are unable to make out whether the tickets are correct or not. 

Can this case be assigned to a Chinese speaking agent please? 

Thank you, 
Ashwinee 

From: "Ashwani Panicker" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Friday, 24 August, 2018 17:25:42 
Subject: TID : 17523001 / Broker TW / Name : Wanna One View / When: 23 hours away / Wrong tickets 

Hi Ashwinee, 

The buyer informed that the tickets are wrong he ordered for Standing R ticket(6800) however he recv seat 5800. 
i tried to check the tickets however we can't get any information as the tickets are in Chinese language the event is only 23 hours away . 

Please can you check with SS team are tickets correct or not . 

Regards 

Ashwani