Subject: Fwd: Custom Blurbs for returning tickets Seller
From: Ashwinee Latchayya <[email-masked]>
To: Sankarshan Rajan <[email-masked]>
Date: Fri, 24 Aug 2018 14:32:48 +0530 (IST)

From: "Sankarshan Rajan" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Friday, 24 August, 2018 14:31:09 
Subject: Custom Blurbs for returning tickets Seller 

As you have sent incorrect tickets to the buyer of your sale with ID 16530928 hence we had to cancel your sale for which you will not receive payment. 

We have been trying to contact the buyer to get the tickets returned however, we have not got any confirmation from the buyer about returning the tickets. 

Please note that viagogo cannot be held liable if the buyer is unable to send the tickets back as it is the seller's responsibility to upload the correct tickets, in the first instance. 

When selling tickets on viagogo, you commit to providing the exact tickets that were listed. Failure to do so will mean that you will not receive payment for your sale, and you may be charged any extra fees incurred in finding replacement tickets for the buyer. Please take care to list the ticket information correctly, and if you become aware that you are unable to fulfil the sale, please inform us as soon as possible so that we can locate replacement tickets for your buyer.