Subject: 17735272 ; Broker: US ; New York Knicks vs Chicago Bulls ; 05/11/2018 ; Seating arrangement
From: Ashwinee Latchayya <[email-masked]>
To: Stephen Blake <[email-masked]>
Cc: Renu Singh <[email-masked]>
Date: Fri, 24 Aug 2018 12:55:01 +0530 (IST)

Hi Stephen, 

Any update here ? 

Agent has been following up for a week now. 

Regards, 
Ashwinee 

From: "Renu Singh" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Thursday, 23 August, 2018 12:29:15 
Subject: Fwd: 17735272 ; Broker: US ; New York Knicks vs Chicago Bulls ; 05/11/2018 ; Seating arrangement 

Hi Ashwinee, 

Is there any update on below query? 

Thanks, 
Renu 

From: "Tempest JeanBaptiste" <[email-masked]> 
To: "Stephen Blake" <[email-masked]>, "CS.NewYork" <[email-masked]>, "Ryan Barello" <[email-masked]> 
Cc: "Ashwinee Latchayya" <[email-masked]>, "Renu Singh" <[email-masked]> 
Sent: Friday, 17 August, 2018 21:37:27 
Subject: Re: 17735272 ; Broker: US ; New York Knicks vs Chicago Bulls ; 05/11/2018 ; Seating arrangement 

[ mailto:[email-masked] | @Ryan Barello ] could you please help here. 

Thanks, 
Tempest 

Seller Support US, Viagogo Inc 
E-Mail: [email-masked] 
Phone: (415) -429-1056 ext: 4646 
7 days a week 9am EST – 6pm EST 

From: Stephen Blake 
Sent: Friday, August 17, 2018 11:18:00 AM 
To: CS.NewYork 
Cc: Ashwinee Latchayya; Renu Singh 
Subject: FW: 17735272 ; Broker: US ; New York Knicks vs Chicago Bulls ; 05/11/2018 ; Seating arrangement 

Hi 

Can the seller be contacted to confirm whether or not the seats are conscession seats or not? 

Thank you 

Stephen Blake 

Outsourcing- India 

From: Ashwinee Latchayya <[email-masked]> 
Sent: Friday, August 17, 2018 3:18:10 PM 
To: Stephen Blake 
Cc: Renu Singh 
Subject: 17735272 ; Broker: US ; New York Knicks vs Chicago Bulls ; 05/11/2018 ; Seating arrangement 
Hi Stephen, 

The buyer purchased 2 tickets for New York Knicks vs Chicago Bulls. 

Once he got the confirmation email, he checked the seating arangement and realise that the tickets he will be receiving is infact for Wheelchair access. There is no such note on the listing note and according to the transaction tab the seat is in section 211 and Row 23. 

According to the screenshot attached (venue map), the seats are indeed for wheelchair access. 

Can SS team contact Broker US and investigate this case please? 

Thank you, 
Ashwinee 

From: "Renu Singh" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Friday, 17 August, 2018 19:06:24 
Subject: 17735272, Event Name : New York Knicks vs Chicago Bulls, Date : 05/11/2018 Power Seller US, 

Hi Ashwinee, 

Buyer is asking that he has purchased tickets for this event 2 days back and when he searched with seats and section provided to him at the time of purchase that row and section is for Wheelchair access. In transaction tab there is no listing note. 

Can you please check it. 

Thanks, 
Renu