Subject: Fwd: TID 17546596 Ticket Network US Open Tennis Championship 2018 - Arthur Ashe Stadium - Day Session 01/09/2018 12:00 Alternate ticket
From: Ashwinee Latchayya <[email-masked]>
To: tasuku yamamoto <[email-masked]>
Date: Thu, 23 Aug 2018 17:10:52 +0530 (IST)

I guess this case has been dealt with. 

Check if its in your follow up. 

From: "tasuku yamamoto" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Wednesday, 22 August, 2018 08:37:46 
Subject: TID 17546596 Ticket Network US Open Tennis Championship 2018 - Arthur Ashe Stadium - Day Session 01/09/2018 12:00 Alternate ticket 

Hi Ash 

Can you please forward this case to CS New York. As there is note (Please email buyer's response to CS.NY, thanks! from lincoln.ferreira) 

Buyer received the Aug 31st ticket but the event is on Sep 1st. Buyer was provided with an partial refund and keep the ticket. But buyer is asking for the original date purchased ticket which is Sep 1st with same section. 

Regards 
Tasuku