Subject: Fwd: 17737493 - Broker - JP - : 小田和正 ; 28/08/2018 ; Buyer refused alternative tickets
From: Ashwinee Latchayya <[email-masked]>
To: Mansi Chhabra <[email-masked]>
Date: Thu, 23 Aug 2018 13:39:00 +0530 (IST)

Order has been refunded 

From: "Mansi Chhabra" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Wednesday, 22 August, 2018 17:40:32 
Subject: Re: 17737493 - Broker - JP - : 小田和正 ; 28/08/2018 ; Buyer refused alternative tickets 

Hi Ash, 

In this case buyer was offered the tickets of section: S by Jesper.chuang.The buyer informed that his last hope to get the tickets are in Arena if they are no seats in that area and he want to cancel. 

Could you please contact the agent ad inform him the same. 

Thank You 
Mansi 

From: "Stephen Blake" <[email-masked]> 
To: "Peishan Cheng" <[email-masked]> 
Cc: "Mansi Chhabra" <[email-masked]>, "Ashwinee Latchayya" <[email-masked]> 
Sent: Tuesday, 21 August, 2018 20:55:02 
Subject: FW: 17737493 - Broker - JP - : 小田和正 ; 28/08/2018 ; Buyer refused alternative tickets 

FYI 

Thank you 

Stephen Blake 

Outsourcing- India 

From: Ashwinee Latchayya <[email-masked]> 
Sent: Tuesday, August 21, 2018 10:51:28 AM 
To: Stephen Blake 
Cc: Mansi Chhabra 
Subject: 17737493 - Broker - JP - : 小田和正 ; 28/08/2018 ; Buyer refused alternative tickets 
Hi Stephen, 

Buyer was offered alternative tickets which she has refused. 

Can Peishan.cheng be informed that the buyer has responded. 

Thank you, 
Ashwinee 

From: "Mansi Chhabra" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Monday, 20 August, 2018 18:44:42 
Subject: TID: 17737493 - Power Seller Broker - JP - Event Name : 小田和正 - When: 7 day(s), 20 hours away 

Hi Ash, 

In this case buyer was offered downgrade tickets by peishan.cheng but buyer refused.The buyer wished to receive equivalent tix, would want to wait until 25/08, if still no equivalent would like to be refund. 

Buyer replied that if he get the equivalent tickets then he can wait.Could you please ask the agent to look into the case. 

Thank You 
Mansi