Subject: Fwd: 17752545 ; Fan seller ; Milan vs Roma ; 31/08/2018 ; Please forward to the buyer
From: Ashwinee Latchayya <[email-masked]>
To: sinead bartley <[email-masked]>
Cc: Vijender Sharma <[email-masked]>, Viraat <[email-masked]>
Date: Thu, 23 Aug 2018 13:07:42 +0530 (IST)

Hi Sinead, 

Vijender has now corrected the cian note and tickets have been checked as well. 

Can you please forward the tickets to the buyer of the above TID. 
Buyer's email address: 
[email-masked] 

Thank you, 
Ashwinee 

* This was flagged with wrong subject line ; hence re-flagging. 

From: "Ashwinee Latchayya" <[email-masked]> 
To: "sinead bartley" <[email-masked]> 
Cc: "Vijender Sharma" <[email-masked]>, "Viraat" <[email-masked]> 
Sent: Thursday, 23 August, 2018 13:04:08 
Subject: 17752545 ; Milan vs Roma ; 31/08/2018 ; Please forward to the buyer 

Hi Sinead, 

Vijender has now corrected the cian note and tickets have been checked as well. 

Can you please forward the tickets to the buyer of the above TID. 
Buyer's email address: 
[email-masked] 

Thank you, 
Ashwinee 

From: "sinead bartley" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Cc: "Viraat" <[email-masked]>, "Vijender Sharma" <[email-masked]> 
Sent: Wednesday, 22 August, 2018 17:14:57 
Subject: RE: 17752545 ; Milan vs Roma ; 31/08/2018 ; Please forward to the buyer 

Hi Ashwinee, 

Just checking in with regard to this case also- I can see that Vijender has deferred the follow up twice today but it doesn’t seem that the Docs have been checked and confirmed just yet. 

Kind regards, 

Sinéad. 

From: Ashwinee Latchayya <[email-masked]> 
Sent: Monday 20 August 2018 12:57 
To: Sinead Bartley <[email-masked]> 
Cc: Viraat <[email-masked]>; Vijender Sharma <[email-masked]> 
Subject: Re: 17752545 ; Milan vs Roma ; 31/08/2018 ; Please forward to the buyer 

Hi Sinead, 

As the gent is not available at the moment. I will give one on one feedback to him tomorrow and also have informed Viraat on the same. 

The other team members have already been given the feedback on this as well. 

Regards, 

Ashwinee 

From: "sinead bartley" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Ashwinee Latchayya" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Vijender Sharma" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Monday, 20 August, 2018 15:44:58 
Subject: RE: 17752545 ; Milan vs Roma ; 31/08/2018 ; Please forward to the buyer 

Hi Ashwinee, 

Vijender has left an incorrect case note and there is no indication that these files have been checked to ensure each cambio nominative matches the correct ticket, and that tickets have been personalised correctly. 

-Seller contacted, not buyer 

-C should explained query, who contacted and how (not use subject alone) 

-I should explain everything checked; if this was all that was done investigation is not sufficient as case history wasn’t checked or the files uploaded 

-N should explain why follow up is being set 

Once Vijender has left a correct case note and these have been checked and confirmed, please reply to let me know and they will then be forwarded. 

Kind regards, 

Sinéad. 

From: Ashwinee Latchayya [ [ mailto:[email-masked] | mailto:[email-masked] ] ] 
Sent: 20 August 2018 11:08 
To: Sinead Bartley < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Vijender Sharma < [ mailto:[email-masked] | [email-masked] ] > 
Subject: 17752545 ; Milan vs Roma ; 31/08/2018 ; Please forward to the buyer 

Mimecast Attachment Protection has deemed this file to be safe, but always exercise caution when opening files. 

Hi Sinead, 

The seller has provided name change receipt. 

Can these be forwarded to the buyer of the above TID please? 

Buyer's email: [ mailto:[email-masked] | [email-masked] ] 

Thank you, 

Ashwinee 

From: "Vijender Sharma" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Ashwinee Latchayya" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Monday, 20 August, 2018 12:47:14 
Subject: TID: 17752545 Fan seller Milan vs Roma 31/08/2018 Issue: seller sent tix to be forwarded to buyer 

Hi Ash 

The seller in this case has sent tickets with nomination change documents for the buyer. Attached the file containing all the documents, forward it to the buyer. 

Regards 

Vijender