Subject: Re: TID 17687851 : Jonny Barrett Fan Seller : 07/10/2018 : seller want to change DP to TicketMaster
From: Ashwinee Latchayya <[email-masked]>
To: Amit Kumar Thakur <[email-masked]>
Cc: Hemant Chahar <[email-masked]>, [email-masked]
Date: Thu, 23 Aug 2018 11:02:06 +0530 (IST)

Hi Amit, 

The TID seems incorrect. 

Please check again and let me know. 

Thank you, 
Ashwinee 

From: "Hemant Chahar" <[email-masked]> 
To: "Anurag Pradhan" <[email-masked]> 
Cc: "Ashwinee Latchayya" <[email-masked]> 
Sent: Wednesday, 22 August, 2018 23:24:35 
Subject: Re: TID 17687851 : Jonny Barrett Fan Seller : 07/10/2018 : seller want to change DP to TicketMaster 

Hi Anurag, 

The transaction id might not be correct as per the query, as the case does not have any such records. 

Regards 
Hemant Chahar 

From: "Anurag Pradhan" <[email-masked]> 
To: "Hemant Chahar" <[email-masked]> 
Cc: "Ashwinee Latchayya" <[email-masked]> 
Sent: Wednesday, 22 August, 2018 20:54:44 
Subject: TID 17687851 : Jonny Barrett Fan Seller : 07/10/2018 : seller want to change DP to TicketMaster 

Hi Hemant, 

Please take ownership of this account. 

Regards, 

Anurag. 

From: "Ashwinee Latchayya" <[email-masked]> 
To: "Anurag Pradhan" <[email-masked]> 
Cc: "Amit Kumar Thakur" <[email-masked]> 
Sent: Wednesday, 22 August, 2018 16:23:04 
Subject: Fwd: TID 17687851 : Jonny Barrett Fan Seller : 07/10/2018 : seller want to change DP to TicketMaster 

Hi Anurag, 

The buyer of the above TID has informed us that she has received tickets for one day and the event was for 2 days. 

Can this be assigned to a night shift agent to check whether the buyer has attended the event and take appropriate action? 

Thank you, 
Ashwinee 

From: "Amit Kumar Thakur" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Tuesday, 21 August, 2018 18:42:22 
Subject: TID 17687851 : Jonny Barrett Fan Seller : 07/10/2018 : seller want to change DP to TicketMaster 

Dear Ashwinee 

Can this TID assigned to night shift agent. Buyer is from US and we need to call him to discuss whether she attended the event or not. 

In this case she informed us that she received tickets for one day however we can confirm this event is 2 day pass. 

Regards, 
Amit Kumar Thakur