Subject: 17748942 - Broker: TW - Wanna One - 25/08/2018 ; Buyer has no LDA ; Request to change DP to Hand delivery
From: Ashwinee Latchayya <[email-masked]>
To: tasuku yamamoto <[email-masked]>
Cc: sinead bartley <[email-masked]>, Mansi Chhabra <[email-masked]>
Date: Tue, 21 Aug 2018 21:06:59 +0530 (IST)

Hi Tasuku, 

Buyer has informed us that they will be travelling on the day of the event and cannot provide an LDA. 

Can you call the buyer and request her to provide us with an address in Taiwan to ensure they receive the tickets in time for the event. Perhaps a call would make her more confident rather than sending emails. 

Regards, 
Ashwinee 

From: "sinead bartley" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Cc: "Mansi Chhabra" <[email-masked]> 
Sent: Tuesday, 21 August, 2018 21:02:14 
Subject: RE: 17748942 - Broker: TW - Wanna One - 25/08/2018 ; Buyer has no LDA ; Request to change DP to Hand delivery 

Hi Ashwinee, 

The buyer must have an address where they are staying in Taiwan, even if they are arriving on the day of the event. 

Could we please contact them again to express the importance of this to ensure their tickets are received on time? 

If there is a genuine reason and buyer is not staying in Taiwan the night of the event, please let me know and provide the address in Japan on this thread and we’ll forward this. 

Kind regards, 

Sinéad. 

From: Ashwinee Latchayya [mailto:[email-masked]] 
Sent: 21 August 2018 15:38 
To: Sinead Bartley <[email-masked]> 
Cc: Mansi Chhabra <[email-masked]> 
Subject: 17748942 - Broker: TW - Wanna One - 25/08/2018 ; Buyer has no LDA ; Request to change DP to Hand delivery 
Importance: High 

Hi Sinead, 

Buyer has been requested to provide Local delivery address as event is only 3 days away. 

Buyer claims not having a local delivery address as she is travelling on the day of the event and also stated that she has paid for international shipping cost hence is expecting to receive the tickets in Japan and not Taiwan. 

Can SS team contact Broker TW and check if we can arrange a hand delivery here ? 

Thank you, 

Ashwinee 

From: "Mansi Chhabra" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Ashwinee Latchayya" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Tuesday, 21 August, 2018 18:01:53 
Subject: TID: 17748942 - Power Seller Broker - TW - Event Name : Wanna One - Date : 25/08/2018 19:00 - DP change Request 

Hi Ash, 

In this case buyer was asked to provide LDA but buyer replied that he will travel at the day of the event so he wants the tickets to be delivered in Japan Address. 

As the event is in 3 days can we arrange for hand delivery. 

Thank You 

Mansi