Subject: 17734969 - Broker ES - Ricky Martin - 22/08/2018 - Contact agent
From: Ashwinee Latchayya <[email-masked]>
To: sinead bartley <[email-masked]>
Cc: Jenny Ortega <[email-masked]>
Date: Tue, 21 Aug 2018 20:50:43 +0530 (IST)

Hi Sinead, 

The buyer has called claiming to have received incorrect tickets. 

There is a note from agent jose.prieto "If this buyer contact again, please let me know, do not reply customer. 

Can agent jose.prieto be informed that the buyer has contacted us on the phone ? 

Thank you, 
Ashwinee 

From: "Jenny Ortega" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Tuesday, 21 August, 2018 15:34:38 
Subject: 17734969 - Broker ES - Ricky Martin - 22/08/2018 - Contact agent 

Ash 

This buyer called me because she's claiming tickets are incorrect as are seating area but seats don't have number (free seating), I told her this and that she can seat according to attendance. However there is a note from agent jose.prieto " If this buyer contact again, please let me know, do not reply customer." 

Can you please contact him and let him know. 

Thanks 
JennyO.