Subject: Fwd: TID 17496167; Broker IT; Andrea Bocelli; 08/09/2018; Wrong tix
From: Ashwinee Latchayya <[email-masked]>
To: Valentina Bonente <[email-masked]>
Cc: "Caique Gusmao A. Canario" <[email-masked]>
Date: Tue, 21 Aug 2018 16:32:20 +0530 (IST)

Hi Val, 

Can you assist Caique with this case please ? 

Thank you, 
Ash 

From: "Caique Gusmao A. Canario" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Monday, 20 August, 2018 20:24:19 
Subject: TID 17496167; Broker IT; Andrea Bocelli; 08/09/2018; Wrong tix 

Hi, 

Buyer is complaining about the wrong section. Buyer purchased Poltronissima Gold and received Blu Centrale, however I cannot see none of those sections on viagogo map, could you please reassign for a IT agent to check the tix, as it is in Italian. 

Regards, 
Caique