Subject: 17737493 - Broker - JP - : 小田和正 ; 28/08/2018 ; Buyer refused alternative tickets
From: Ashwinee Latchayya <[email-masked]>
To: Stephen Blake <[email-masked]>
Cc: Mansi Chhabra <[email-masked]>
Date: Tue, 21 Aug 2018 15:21:28 +0530 (IST)

Hi Stephen, 

Buyer was offered alternative tickets which she has refused. 

Can Peishan.cheng be informed that the buyer has responded. 

Thank you, 
Ashwinee 

From: "Mansi Chhabra" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Monday, 20 August, 2018 18:44:42 
Subject: TID: 17737493 - Power Seller Broker - JP - Event Name : 小田和正 - When: 7 day(s), 20 hours away 

Hi Ash, 

In this case buyer was offered downgrade tickets by peishan.cheng but buyer refused.The buyer wished to receive equivalent tix, would want to wait until 25/08, if still no equivalent would like to be refund. 

Buyer replied that if he get the equivalent tickets then he can wait.Could you please ask the agent to look into the case. 

Thank You 
Mansi