Subject: 17724480 ; Broker: DE ; Gamescom 2018 ; 22/08/2018 ; Re-personalisation
From: Ashwinee Latchayya <[email-masked]>
To: Stephen Blake <[email-masked]>
Cc: tasuku yamamoto <[email-masked]>
Date: Tue, 21 Aug 2018 12:11:17 +0530 (IST)

Hi Stephen, 

If the seller cannot re-personalise the tickets, will the final buyer get entry to the event ? 

Thank you, 
Ashwinee 

From: "Agnieszka Rodak" <[email-masked]> 
To: "India SS Escalations" <[email-masked]>, "Stephen Blake" <[email-masked]> 
Cc: "tasuku yamamoto" <[email-masked]>, "Ashwinee Latchayya" <[email-masked]> 
Sent: Monday, 20 August, 2018 22:23:32 
Subject: Re: 17724480 ; Broker: DE ; Gamescom 2018 ; 22/08/2018 ; Re-personalisation 

Hi, 

unfortunately seller cannot re-personalised the tickets. 

regards 

Ag. 

From: Agnieszka Rodak 
Sent: Monday 20 August 2018 11:22:57 
To: India SS Escalations; Stephen Blake 
Cc: tasuku yamamoto; Ashwinee Latchayya 
Subject: Re: 17724480 ; Broker: DE ; Gamescom 2018 ; 22/08/2018 ; Re-personalisation 

Hi all, 

the original seller of 
	16034782 have been asked whether the tickets can be re-personalised. 

Thanks 

Ag. 

From: India SS Escalations 
Sent: Friday 17 August 2018 14:11:18 
To: Stephen Blake; India SS Escalations; Agnieszka Rodak 
Cc: tasuku yamamoto; Ashwinee Latchayya 
Subject: RE: 17724480 ; Broker: DE ; Gamescom 2018 ; 22/08/2018 ; Re-personalisation 

[ mailto:[email-masked] | @Agnieszka Rodak ] 

Regards, 

Artur 

From: Stephen Blake 
Sent: 17 August 2018 10:32 
To: India SS Escalations <[email-masked]> 
Cc: tasuku yamamoto <[email-masked]>; Ashwinee Latchayya <[email-masked]> 
Subject: FW: 17724480 ; Broker: DE ; Gamescom 2018 ; 22/08/2018 ; Re-personalisation 

Hi 

Can the broker be contacted and requested to repoersonalise the tickets in their sale 16034782 so theat their buyer can fulfil their sales? 

Thank you 

Stephen Blake 

Outsourcing- India 

From: Ashwinee Latchayya < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Friday, August 17, 2018 9:49:21 AM 
To: Stephen Blake 
Cc: tasuku yamamoto 
Subject: 17724480 ; Broker: DE ; Gamescom 2018 ; 22/08/2018 ; Re-personalisation 

Hi Stephen, 

Buyer purchased 4 tickets on TID 16034782 and resold 3 tickets on TID 17724480 and one ticket on TID 17727444. 

Can SS team contact Broker DE and request tickets to be repersonalised with the names below. 

TID 17724480 

Name of Buyer 

Viktor Gerz 

DOB. 1974-05-20 

Max Grrz 

2005-10-20 

Justus Hinkelmann 

2004-07-29 

TID 17727444 

Name of Buyer 

Angelina Meller 

2003-07-24 

Thank you, 

Ashwinee 

From: "tasuku yamamoto" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Ashwinee Latchayya" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Thursday, 16 August, 2018 14:10:32 
Subject: TID 17724480 DE Broker Gamescom 2018 Time to event 5 day(s), 23 hours away 

Hi Ash 

Buyer turned seller emailed that the event is personalised so how to change the name on it. Can you please contact SS to contact DE Broker to re personalise the ticket for final buyer. 

Bought TID 16034782. 

Sold TID 17724480 3 tickets 

Name of Buyer 

Viktor Gerz 

DOB. 1974-05-20 

Max Grrz 

2005-10-20 

Justus Hinkelmann 

2004-07-29 

Sold TID 17727444 1 ticket 

Angelina Meller 

2003-07-24 

Regards 

Tasuku