Subject: 17724105 ; Milan vs Roma ; 31/08/2018 ; Please forward to the buyer
From: Ashwinee Latchayya <[email-masked]>
To: sinead bartley <[email-masked]>
Cc: Viraat <[email-masked]>, Vijender Sharma <[email-masked]>
Date: Mon, 20 Aug 2018 17:06:55 +0530 (IST)

Hi Sinead, 

Agent is not available at the moment. I will give one on one feedback to him tomorrow and also have informed Viraat on the same. 

The other team members have been given the feedback on this as well. 

Regards, 
Ashwinee 

From: "sinead bartley" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Cc: "Vijender Sharma" <[email-masked]> 
Sent: Monday, 20 August, 2018 15:11:59 
Subject: RE: 17724105 ; Milan vs Roma ; 31/08/2018 ; Please forward to the buyer 

Hi Ashwinee, 

Agents case note is incomplete/incorrect: 

-Seller emailed, not buyer 

-C of CIAN should contain query, not subject 

-Investigation insufficient as case history should always be read 

-N should explain why follow up is being set 

Could Vijender please confirm that all tickets and cambio nominativo have been checked to confirm the correct names and details are on them, and that the cambio nominativo all correspond to the correct names/ tickets? 

Once confirmed, I can then forward these. 

Kind regards, 

SInéad. 

From: Ashwinee Latchayya [mailto:[email-masked]] 
Sent: 20 August 2018 09:59 
To: Sinead Bartley <[email-masked]> 
Cc: Vijender Sharma <[email-masked]> 
Subject: 17724105 ; Milan vs Roma ; 31/08/2018 ; Please forward to the buyer 

Mimecast Attachment Protection has deemed this file to be safe, but always exercise caution when opening files. 

Hi Sinead, 

The seller has provided tickets which needs to be forwarded to the buyer by customermail as seller is unable to upload the tickets. 

Buyer's email: [ mailto:[email-masked] | [email-masked] ] 

Thank you, 

Ashwinee 

From: "Vijender Sharma" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Ashwinee Latchayya" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Monday, 20 August, 2018 11:44:49 
Subject: TID:17724105 Fan seller Milan vs Roma 31/08/2018 Issue: seller sent tix to forward to the buyer 

Hi Ashwinee 

The seller in this case has sent us the tickets to be forwarded to the buyer. Attached the files containing tickets. 

Regards 

Vijender