Subject: 17715603 ; Broker: DE ; Gamescom 2018 - Thursday ; 23/08/2018 ; Re-personalisation
From: Ashwinee Latchayya <[email-masked]>
To: sinead bartley <[email-masked]>
Cc: Fatoumata Altmueller <[email-masked]>
Date: Mon, 20 Aug 2018 16:37:48 +0530 (IST)

Hi Sinead, 

This is supposed to be a personalised event and the seller provided tickets that are personalised with the following names: Max Mohnhaus & Lukas Siebenmorgen. 

One ticket has been wrongly personalised. Fatoumata has flagged to me in order to get the ticket correctly personalised and while I was checking the case history ; agent alan.boohan has informed the buyer that he can attend the event with those tickets. 

Can you confirm the same ? 

If tickets needs to be personalised ; Can SS team contact Broker DE and request tickets to be correctly personalised? Max Mohnhaus to be changed to Finn Mariaux. 

Thank you, 
Ashwinee 

From: "Fatoumata Altmueller" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Monday, 20 August, 2018 13:47:25 
Subject: Re: tid 17715603 , Name : Gamescom 2018 - Thursday ,When: 4 day(s), 16 hours away,Broker Pay After Event - DE 

Ticketinhaber # 1 
full name : Finn Mariaux 
DOB: 2001-10-17 

Ticketinhaber # 2 
Full name: Lukas Siebenmorgen 
DOB: 2001-09-29 

From: "Ashwinee Latchayya" <[email-masked]> 
To: "Fatoumata Altmueller" <[email-masked]> 
Sent: Sunday, August 19, 2018 1:09:50 PM 
Subject: Re: tid 17715603 , Name : Gamescom 2018 - Thursday ,When: 4 day(s), 16 hours away,Broker Pay After Event - DE 

Hi Fatou, 

Can you send me the correct name for ticket personalisation please? 

Thank you, 
Ash 

From: "Fatoumata Altmueller" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Saturday, 18 August, 2018 20:38:06 
Subject: tid 17715603 , Name : Gamescom 2018 - Thursday ,When: 4 day(s), 16 hours away,Broker Pay After Event - DE 

Powerseller personalised with the wrong name please ask him to personalise correctly.