Subject: 17690465 - Broker: UK - Belgian F1 GP - 26/08/2018 ; Issue with Delivery plan
From: Ashwinee Latchayya <[email-masked]>
To: sinead bartley <[email-masked]>
Cc: Mutombo Muamba Arnold <[email-masked]>
Date: Mon, 20 Aug 2018 11:39:30 +0530 (IST)

Hi Sinead, 

In this case, the seller has uploaded scan of Paper tickets claiming this is what he has received from Primary. 

The seller received printed E-tickets from primary and according to case note : The seller is allowed to send out the printed out e-tickets. 

The buyer is quite unhappy as his the delivery plan was initially paper tickets and then changed to E-tickets and now we're requesting local delivery address which she claims she cannot provide. 

As the event is 6 days away and the seller already has the Printed E-tickets ; can we check if the seller can ship those tickets to France rather than Belgium. 

Also, out of curiousity ; the seller has already uploaded the scanned Paper tickets ; can the buyer not print those ? 

Agen romy.batonga has sent the download link to the buyer however according to agent Sandrine.Ndahiro case note we need to change the DP to paper tickets once the buyer provides an address ? It's quite confusing here ; can you check with SS team whether : 

1 - The buyer can just print the uploaded scanned tickets ? and if not ; 

2 - Can we ship the tickets to the buyer's France address ? 

Thank you, 
Ashwinee 

From: "Mutombo Muamba Arnold" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Sunday, 19 August, 2018 11:27:41 
Subject: 17690465 - Broker Pay After Event - UK - Belgian F1 GP - 26/08/2018 - Buyer doesn't have Travel details 

Hi, 

17690465 - Broker Pay After Event - UK - Belgian F1 GP - 26/08/2018 - Buyer doesn't have Travel details 

Seller has approval to send printed etickets as this is what he received from Primary 
Asked buyers for addresses - Buyer doesn't have Travel details - needs refund 

Regards 
Arnold M.