Subject: RE: 17619082 ; Broker: FR ; Celtic Legends ; 10/08/2018 ; Approval
From: Brian Sexton <[email-masked]>
To: Ashwinee Latchayya <[email-masked]>
Cc: kasende <[email-masked]>
Date: Sat, 18 Aug 2018 13:12:10 +0000

Hi Ashwinee,

Yeah I approve this.

Kind regards,
Brian

From: Ashwinee Latchayya [mailto:[email-masked]]
Sent: Friday 17 August 2018 10:11
To: Brian Sexton <[email-masked]>
Cc: kasende <[email-masked]>
Subject: 17619082 ; Broker: FR ; Celtic Legends ; 10/08/2018 ; Approval

Hi Brian,

This was previously flagged on the New Team lead sheet and Stephen advised tickets appear incorrect and agent escalated for a refund here as Buyer agreed over the phone to receive a refund of 15 Euros.

Now payments team informed that tickets are correct & requesting TL's approval before refunding.

Can you approve this please ?

Thank you,
Ashwinee

________________________________
From: "Ashwinee Latchayya" <[email-masked]<mailto:[email-masked]>>
To: "kasende" <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, 14 August, 2018 13:38:27
Subject: Re: TID : 17619082  - Event Name : Celtic Legends Date : 10/08/2018 21:30 (Local)  When: 8 day(s), 5 hours away - Seller: Thierry Kobiela Power Seller Broker Pay After Event - FR

Still awaiting response.

Please follow up without sending any blurb to the customer

________________________________
From: "kasende" <[email-masked]<mailto:[email-masked]>>
To: "Ashwinee Latchayya" <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, 14 August, 2018 13:21:21
Subject: Re: TID : 17619082  - Event Name : Celtic Legends Date : 10/08/2018 21:30 (Local)  When: 8 day(s), 5 hours away - Seller: Thierry Kobiela Power Seller Broker Pay After Event - FR

Hello Ash,

Still waiting for this response.

Daniels

________________________________
From: "Ashwinee Latchayya" <[email-masked]<mailto:[email-masked]>>
To: "kasende" <[email-masked]<mailto:[email-masked]>>
Sent: Monday, August 13, 2018 1:34:43 PM
Subject: Re: TID : 17619082  - Event Name : Celtic Legends Date : 10/08/2018 21:30 (Local)  When: 8 day(s), 5 hours away - Seller: Thierry Kobiela Power Seller Broker Pay After Event - FR

No reply yet

________________________________
From: "kasende" <[email-masked]<mailto:[email-masked]>>
To: "Ashwinee Latchayya" <[email-masked]<mailto:[email-masked]>>
Sent: Monday, 13 August, 2018 13:10:23
Subject: Re: TID : 17619082  - Event Name : Celtic Legends Date : 10/08/2018 21:30 (Local)  When: 8 day(s), 5 hours away - Seller: Thierry Kobiela Power Seller Broker Pay After Event - FR

Hey Ash,

Do we have any news on this ?

Daniels
________________________________
From: "Ashwinee Latchayya" <[email-masked]<mailto:[email-masked]>>
To: "kasende" <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, August 11, 2018 6:47:16 PM
Subject: Re: TID : 17619082  - Event Name : Celtic Legends Date : 10/08/2018 21:30 (Local)  When: 8 day(s), 5 hours away - Seller: Thierry Kobiela Power Seller Broker Pay After Event - FR

Flagged for approval

________________________________
From: "kasende" <[email-masked]<mailto:[email-masked]>>
To: "Ashwinee Latchayya" <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, 11 August, 2018 14:44:15
Subject: Fwd: TID : 17619082  - Event Name : Celtic Legends Date : 10/08/2018 21:30 (Local)  When: 8 day(s), 5 hours away - Seller: Thierry Kobiela Power Seller Broker Pay After Event - FR

Hi Ash,

We follow the wrong ticket procedure as advised by Stephen but the payment team is saying the tickets are correct.

Please let me know what should be done.

Daniels

________________________________
From: "Mansi Chhabra" <[email-masked]<mailto:[email-masked]>>
To: "kasende" <[email-masked]<mailto:[email-masked]>>
Cc: "Viraat" <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, August 8, 2018 12:30:00 PM
Subject: Re: TID : 17619082  - Event Name : Celtic Legends Date : 10/08/2018 21:30 (Local)  When: 8 day(s), 5 hours away - Seller: Thierry Kobiela Power Seller Broker Pay After Event - FR

Hi,

The tickets are wrong,follow the wrong tickets received procedure.

Thank you
Mansi

________________________________
From: "Mansi Chhabra" <[email-masked]<mailto:[email-masked]>>
To: "Kasende Kibambe Daniels" <[email-masked]<mailto:[email-masked]>>
Cc: "Viraat" <[email-masked]<mailto:[email-masked]>>
Sent: Monday, 6 August, 2018 12:03:55
Subject: Re: TID : 17619082  - Event Name : Celtic Legends Date : 10/08/2018 21:30 (Local)  When: 8 day(s), 5 hours away - Seller: Thierry Kobiela Power Seller Broker Pay After Event - FR

Flagged
________________________________
From: "Viraat" <[email-masked]<mailto:[email-masked]>>
To: "Mansi Chhabra" <[email-masked]<mailto:[email-masked]>>
Cc: "Kasende Kibambe Daniels" <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, 4 August, 2018 19:07:47
Subject: Fw: TID : 17619082  - Event Name : Celtic Legends Date : 10/08/2018 21:30 (Local)  When: 8 day(s), 5 hours away - Seller: Thierry Kobiela Power Seller Broker Pay After Event - FR

Hi ,

Can you investigate and flag if necessary.

________________________________
From: Kasende Kibambe Daniels <[email-masked]<mailto:[email-masked]>>
Sent: 02 August 2018 20:38
To: Virat Joshi
Subject: TID : 17619082 - Event Name : Celtic Legends Date : 10/08/2018 21:30 (Local) When: 8 day(s), 5 hours away - Seller: Thierry Kobiela Power Seller Broker Pay After Event - FR

Dear Virat,

Please can you tell me if these tickets are Category 1 or not has it is not mention on the tickets itself.

Buyer has claimed that he ordered Category 1 consecutive and it is not marked on the tickets.

Regard,
Daniels