Subject: 17753867; Broker: MX ; Disney on Ice - Persigue Tus Sueños ; 19/08/2018 ; Buyer complaining about age restriction _ HIGH PRIORITY
From: Ashwinee Latchayya <[email-masked]>
To: Renu Singh <[email-masked]>
Date: Fri, 17 Aug 2018 17:46:12 +0530 (IST)

Hi Renu, 

Can you inform the buyer that this age restriction is set by event organiser and hence we can't refund here. 

From: "Renu Singh" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Friday, 17 August, 2018 13:40:41 
Subject: TID: 17753867, Event Name : Disney on Ice - Persigue Tus Sueños Date : 19/08/2018, POWER SELLER MX, Buyer complaining about age restriction _ HIGH PRIORITY 

Hi Ashwinee, 

Buyer is complaining that he bought ticket for his 2 yr old baby but the tickets are for over 3 year old and we did not provide him complete details and wants to return the tickets. 

Please check and confirm me something as the event is within 2 days and in transaction tab there is Listing note. 

Thanks, 
Renu