Subject: Re: 17515964 ; Broker: Ticket Network; Washington Redskins vs Houston Texans; 18/11/2018;
From: Ashwinee Latchayya <[email-masked]>
To: Stephen Blake <[email-masked]>
Cc: "Caique Gusmao A. Canario" <[email-masked]>
Date: Fri, 17 Aug 2018 14:56:56 +0530 (IST)

Hi Stephen, 

Any update on this case ? 

Thank you, 
Ashwinee 

From: "Caique Gusmao A. Canario" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Thursday, 16 August, 2018 15:31:48 
Subject: Re: 17515964 ; Broker: Ticket Network; Washington Redskins vs Houston Texans; 18/11/2018; 

Hi, 

Do you have any update? 

Regards, 
Caique 

From: "Ashwinee Latchayya" <[email-masked]> 
To: "Stephen Blake" <[email-masked]> 
Cc: "Caique Gusmao A. Canario" <[email-masked]>, "viraat" <[email-masked]> 
Sent: Tuesday, 14 August, 2018 17:18:18 
Subject: 17515964 ; Broker: Ticket Network; Washington Redskins vs Houston Texans; 18/11/2018; 

Hi Stephen, 

Agent geturah.small previously informed the buyer that the delivery plan has changed from E tickets to Paper tickets and then another agent informed the buyer that she will be receiving E-tickets. 

Can SS team contact Broker US and check whether they will fulfil as Paper tickets or E-ticket as the buyer is confused and unhappy. 

Thank you, 
Ashwinee 

From: "Caique Gusmao A. Canario" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Cc: "Viraat" <[email-masked]> 
Sent: Tuesday, 14 August, 2018 14:17:33 
Subject: TID 17515964; Broker Ticket Network; Washington Redskins vs Houston Texans; 18/11/2018; 96 day(s), 9 hours away 

Hi, 

Buyer emailed us complaining that he is confused due different information passed to him. First the agent geturah.small emailed the buyer informing that the tix are now paper tix so the buyer needs to provide a DA, there is no email from seller. Then the agent diego.vilela come to the case and informed the opposite, he said that the tix are eTix and also this agent left a incomplete/wrong CIAN note so I cannot know which information to follow. 

@Ashwinee could you please look into this to me? 

PFA. 

Kind Reguards, 
Caique