Subject: Fwd: TID: 15871543 - Broker BR - Demi Lovato - 19/11/2018 - event cancelled
From: Ashwinee Latchayya <[email-masked]>
To: Ana Paula Dias De Oliveira Troiano <[email-masked]>
Date: Thu, 16 Aug 2018 16:02:15 +0530 (IST)

flagged 

From: "Ana Paula Dias De Oliveira Troiano" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Thursday, 16 August, 2018 15:01:03 
Subject: TID: 15871543 - Broker BR - Demi Lovato - 19/11/2018 - event cancelled 

Hi, 

The event was cancelled we gave buyers a deadline until 17/08/2018 to ship the tickets back to New York and we said we will not refund the shipping cost. 
The cost to ship the tickets is to expensive and buyer is saying this is not right as he has to send the tickets and he will not be refunded. Please advise. 

Kind Regards, 
Ana