Subject: 16560933 - RAG case ; Please re-assign
From: Ashwinee Latchayya <[email-masked]>
To: Anurag Pradhan <[email-masked]>
Cc: Sankarshan Rajan <[email-masked]>
Date: Thu, 16 Aug 2018 13:06:13 +0530 (IST)

Hi Anurag, 

This is a RAG case and Sankarshan is unable to call the buyer as it's a US buyer. 

Can this case be re-assigned to a night shift agent please ? 

Thank you, 
Ashwinee 

From: "Sankarshan Rajan" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Thursday, 16 August, 2018 09:47:16 
Subject: 16560933- Name : Rod Stewart With Cindy Lauper- Date : 07/08/2018 

Hi Ash, 
Buyer has informed RAG in this case and I have been emailing them to get RAG Proofs buyer has not responded yet. 
As they are from USA can you get this reassigned to night agent for investigation 

Regards 
Sankarshan