Subject: Fwd: [URGENT] ID : 17652081 - Fan seller - Name : Tribalistas - When: 3 day(s), 13 hours away
From: Ashwinee Latchayya <[email-masked]>
To: Lucas Araujo <[email-masked]>
Date: Wed, 15 Aug 2018 18:58:03 +0530 (IST)

flagged 

From: "Lucas Araujo" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Wednesday, 15 August, 2018 17:06:35 
Subject: [URGENT] ID : 17652081 - Fan seller - Name : Tribalistas - When: 3 day(s), 13 hours away 

Hey Ash, 

Here buyer (17652081) is complaining because another agent informed that we will refund him. 
After an investigation we can see that Kennedy escalated to refund buyer turned seller (17638723) and he informed to the seller that he needs to relist the tickets again. 
Now we don't have tickets to fulfil this order. 

Can you ask to Limerick if we can sub this order? 

Kind Regards, 
Lucas.