Subject: 17005603 ; Broker: DE ; Gamescom 2018 - 25/08/2018 ; Shipment failed
From: Ashwinee Latchayya <[email-masked]>
To: Stephen Blake <[email-masked]>
Cc: Valeria Julia <[email-masked]>
Date: Wed, 15 Aug 2018 15:32:11 +0530 (IST)

Hi Stephen, 

Seller was unable to print the shipping label and agent is unable to change address as it's Canary Island. 

Can SS team contact Broker DE and request tickets to be sent manually to the address below or can Kyle get this done like last time. On CSL we are unable to set address to Canary Islands. 

Antonio Hurtado warmes 
Calle Isla de Gran Canaria 
60, 19 
San Isidro 
38611 
Canary Islands 

Thank you, 
Ashwinee 

From: "Valeria Julia" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Wednesday, 15 August, 2018 14:50:31 
Subject: 17005603 - Gamescom 2018 - 25/08/2018 - Köln, DE - Broker DE - shipment failed (canary island) 

Maam, 

please flag this case so the address can be updated from Spain to Canary Island. 

I tried but couldn't. 

Thanks, 

Valeria