Subject: 17541026 ; Broker - UK ; Edinburgh Military Tattoo 2018 ; 04/08/2018 ; Requesting tracking number
From: Ashwinee Latchayya <[email-masked]>
To: Stephen Blake <[email-masked]>
Cc: Ashwani Panicker <[email-masked]>
Date: Tue, 14 Aug 2018 11:30:14 +0530 (IST)

Hi Stephen, 

The buyer claimed that he received the tickets late and couldn't attend the event. Buyer is chasing a refund. 

In order for the agent to carry out his investigation, we require the tracking number for this TID. 

Can SS team contact broker UK and request the tracking number ? 

Thank you, 
Ashwinee 

From: "Ashwani Panicker" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Monday, 13 August, 2018 11:12:51 
Subject: Fwd: 17541026 ; Broker - UK ; Edinburgh Military Tattoo 2018 ; 04/08/2018 ; Requesting tracking number 

Hi Ashwinee, 

Any update from the SS team the case is on follow up . 

Regards 

Ashwani 

From: "Ashwinee Latchayya" <[email-masked]> 
To: "Stephen Blake" <[email-masked]> 
Cc: "Ashwani Panicker" <[email-masked]> 
Sent: Thursday, 9 August, 2018 17:16:17 
Subject: 17541026 ; Broker - UK ; Edinburgh Military Tattoo 2018 ; 04/08/2018 ; Requesting tracking number 

Hi Stephen, 

This was previously flagged by Viraat. 

Do we have any update on this please ? 

Regards, 
Ashwinee 

From: "Ashwani Panicker" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Thursday, 9 August, 2018 12:46:47 
Subject: Fwd: TID : 17541026 / Broker - UK / Name : Edinburgh Military Tattoo 2018 / When: 1 day(s), 9 hours ago 

Hi Ashwinee, 

Please can you contact the concern what's the status of the case . 

Regards 

Ashwani 

From: "viraat" <[email-masked]> 
To: "stephen blake" <[email-masked]> 
Cc: "Ashwani Panicker" <[email-masked]> 
Sent: Monday, 6 August, 2018 17:45:42 
Subject: Re: TID : 17541026 / Broker - UK / Name : Edinburgh Military Tattoo 2018 / When: 1 day(s), 9 hours ago 

Hi , 

Can you ask SS to contact the broker - to check the TN . NO TN provided by the seller. 

Thanks 

From: Ashwani Panicker <[email-masked]> 
Sent: 06 August 2018 12:29:30 
To: Virat Joshi 
Subject: TID : 17541026 / Broker - UK / Name : Edinburgh Military Tattoo 2018 / When: 1 day(s), 9 hours ago 
Hi Viraat, 

Good Morning, 

The buyer emailed that he need refund because he received the tickets are very late . 
Its a substituted order and there is no tracking number provided by the Sellers . 

Please can you inform the SS team to contact the seller and get the tracking number so we can track the shipment 
and confirm when it was delivered to the buyer . 

Regards 

Ashwani